Lowering Household Utility Costs: A Policy Roadmap for State Action
Learn MoreNew issue brief provides policies to keep families connected to essential utility service.
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Working for Consumer Justice & Economic Security
NCLC works across a number of issues facing consumers to stop exploitative practices, help financially stressed families build and retain wealth, and advance economic fairness.
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Massachusetts Intro to HEAP ‘26-27
This webinar will cover the basics of the Home Energy Assistance Program (HEAP) [formerly referred to in Massachusetts as LIHEAP] and walk through important updates and changes to expect in HEAP and weatherization in the 2026-2027 program year.
November 5, 2026
Massachusetts Utility Consumer Rights Course
TIME: 12:00 – 1:30 PM In this course, advocates and front-line social service workers who assist low-income, Massachusetts consumers learn the eligibility requirements for utility discounts, how to prevent service from being shut off, how to restore service if it has been terminated, and how to manage past due balances.
November 18, 2026
Publications
Now Available: Fair Credit Reporting, 2026 Eleventh Edition
Credit and consumer reporting errors frequently derail access to credit, employment, rental housing, and insurance, making it one of today’s most active areas of consumer litigation. Learn more about the new 2026 11th Edition of NCLC's Fair Credit Reporting treatise.
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