Originally appearing in American Banker on July 3, 2024, Chi Chi Wu, senior attorney at the National Consumer Law Center’s letter to the editor addresses a claim made by several industry representatives that the spike in complaints and lawsuits against the credit bureaus, as well as the banks and debt collectors that supply them with information, are the result of illegitimate credit repair.
“The complaints and lawsuits over credit reporting are actually the consequence of the industry’s own well-documented biases and dysfunctions… Claiming it’s all illegitimate credit repair also minimizes the pain and frustration of millions of consumers who’ve been unfairly burdened with credit reporting errors.”
Chi Chi Wu, senior attorney at the National Consumer Law Center
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