Digital Library: 28 Consumer Rights to Request Information, Company Record Retention Requirements

May 8, 2023 — Article

A new NCLC Digital Library article sets out 28 obligations of creditors, collectors, and merchants to provide information to consumers upon request or to retain consumer records for several years. These requirements assist consumer practitioners in developing the facts in a case, help consumers understand the nature of their transactions, and may provide statutory damages for their violation.