Webinar
Consumer Law Essentials: Equipping Advocates to Tackle Student Loans, Zombie Second Mortgages, Payment Scams, and Utilities and Solar Protections
March 4 - 25, 2025
This free, four-part consumer debt program provides the knowledge attorneys need to assist low-to-moderate-income clients. All who are registered will receive the video recordings.
The webinar series is co-sponsored by the National Consumer Law Center and the Social Law Library; and is funded by the Social Law Library’s Endowment to Promote Understanding of Consumer Issues.
ABCs of Student Loans: Getting Started on Student Loan Cases
This webinar will introduce advocates to student loan borrower representation and will focus on the basics of the student loan system, including determining what type of loans a borrower has; what the status of those loans are; and issue-spotting for common borrower problems.
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Rising from the Dead: Tackling Zombie Second Mortgages
This webinar will look at how and zombie second mortgages emerge and what advocates can do to help borrowers. We will examine real-life fact patterns and strategies that have worked to help keep borrowers in their homes. Participants will break into small groups to review strategize solutions.
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Fraud Fighters: Beginner’s Guide to Protecting Consumers from Payment Scams
This beginner-friendly training provides an overview of consumer rights and remedies for consumer losses from electronic debits (Electronic Funds Transfer Act), wire transfers (UCC), check frauds (UCC), credit card losses (Fair Credit Billing Act), and theft of benefits from EBT cards.
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Energy and Utility Consumer Protections
This two-part webinar covers how to help consumers avoid utility disconnections and debt (2-3 PM) and the ABCs of solar panel consumer protections (3:15-4:15 PM).
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Registration required either a Social Law Library account or a free guest account.