Part 1: How to Help Consumers Avoid Utility Disconnections and Debt
TIME: 2 – 3 PM EST
As more families adopt rooftop or community solar, reports of deceptive sales practices and installation problems have increased. This course will teach the basics to help your clients avoid bad actors and address problems when they arise, and will provide practical advice on getting the best result possible for your client.
Speakers:
- Jeremiah Battle, Senior Attorney, National Consumer Law Center
- Charlie Harak, Senior Attorney, National Consumer Law Center
Part 2: The ABCs of Solar Panel Consumer Protections
TIME: 3:15 – 4:15 PM
As more families adopt rooftop or community solar, reports of deceptive sales practices and installation problems have increased. This course will teach the basics to help your clients avoid bad actors and address problems when they arise, and will provide practical advice on getting the best result possible for your client.
Speakers:
- Jenifer Bosco, Senior Attorney, National Consumer Law Center
- Berneta Haynes, Senior Attorney, National Consumer Law Center