All Issues

Robocalls & Texts

NCLC works to stop unwanted or fraudulent robocalls and texts, to protect consumers and to make it harder for scammers to disappear with a consumer’s money.

Key Topics

Scams

Advocacy to improve and enforce existing laws to stop scam calls and texts.

Spam

Challenging debt collection and other illegal calls and texts.

Telemarketing

Advocacy to reduce illegal telemarketing calls and texts.

FCC Must Do More to Block Unlawful Text Messages

May 8, 2023

Advocacy groups are urging the Federal Communications Commission (FCC) to take more aggressive action to block unlawful text messages.

Read More about: FCC Must Do More to Block Unlawful Text Messages
June 1, 2022
November 22, 2022

Featured

Recent Resources

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Reply Comments by National Consumer and Privacy Groups in AI Proceeding at FCC

November 15, 2024

2025 Consumer Protection Federal Priorities

October 21, 2024

Comments of 26 Consumer, Privacy and Legal Aid Advocates on How to Protect Consumers From AI in Calls and Texts

October 10, 2024

Ex Parte for Am Bankers & Other Legal Callers & NCLC to FCC: Stop Scam Messages

October 4, 2024

Amicus Brief to 11th Circuit Support FCC’s One-to-One Consent Rule for Prerecorded Telemarketing Calls

July 22, 2024

Comments to FCC on Wireless Providers Exemption and Automated Opt Out

April 4, 2024

What Banks Can Do to Stop Bank Imposter Texts

March 29, 2024

Ex Parte to Wireline Bureau on Numbering Policies

March 25, 2024

Consumer Group Comments in Support of Clarifying That a Private Right of Action Exists When Telemarketers Fail to Provide Correct Caller ID

March 22, 2024

Comments & Letters

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Reply Comments by National Consumer and Privacy Groups in AI Proceeding at FCC

November 15, 2024

Comments of 26 Consumer, Privacy and Legal Aid Advocates on How to Protect Consumers From AI in Calls and Texts

October 10, 2024

Ex Parte for Am Bankers & Other Legal Callers & NCLC to FCC: Stop Scam Messages

October 4, 2024

Comments to FCC on Wireless Providers Exemption and Automated Opt Out

April 4, 2024

What Banks Can Do to Stop Bank Imposter Texts

March 29, 2024

Ex Parte to Wireline Bureau on Numbering Policies

March 25, 2024

Consumer Group Comments in Support of Clarifying That a Private Right of Action Exists When Telemarketers Fail to Provide Correct Caller ID

March 22, 2024

Consumer Groups Support of One-to-One Consent Rule

March 11, 2024

Letter to FCC from National Consumer and Privacy Groups on Importance of Allowing Wireless Providers to Impose CTIA’s Best Practices on Business to Consumer Texts

March 5, 2024

Reports

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Scam Robocalls: Telecom Providers Profit

June 1, 2022

Issue Briefs

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2025 Consumer Protection Federal Priorities

October 21, 2024

Presentation to the FCC on the Application of E-Sign to TCPA Regulations

September 19, 2023

2023-2024 Consumer Protection Federal Priorities

January 13, 2023

2022 Consumer Protection Federal Priorities

February 18, 2022

What Has the U.S. Supreme Court Done? Many Robocalls and Robotexts May Now be Legal after the Court’s Decision in Facebook v. Duguid

April 1, 2021

Robocall Protections: Will the Supreme Court Shield Americans from Unwanted Robocalls?

December 2, 2020

How Congress and the FCC Can Protect Americans from Invasive and Dangerous Robocalls and Robotexts

November 11, 2020

Six Top Tips for Consumers to Stop Illegal Robocalls

May 23, 2018

Testimony

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Senate Testimony of Margot Saunders Regarding Protecting Americans from Robocalls

October 24, 2023

Testimony of Margot Saunders Regarding “Legislating to Stop the Onslaught of Annoying Robocalls”

April 30, 2019

Testimony Before Senate Commerce Regarding Illegal Robocalls: Calling All to Stop the Scourge

April 11, 2019

Opposition to the Petition for Declaratory Ruling Filed by Northstar Alarm Services, LLC’s

March 15, 2019

Testimony Before Senate Commerce Regarding the Escalating Problem of Unwanted Robocalls and What To Do About It

April 18, 2018

Testimony Before Senate Commerce Regarding the Importance of the Telephone Consumer Protection Act to Safeguard Consumers

May 18, 2016

Press Releases & News

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Communications Daily: Disagreements Continue on Need for Tougher SIM Swapping Rules

February 15, 2024

FCC Must Increase Accountability in Fight to End SIM Swap and Port-Out Fraud

February 13, 2024

FCC Rulemaking Will Protect Consumers from Invasive Robocalls

December 13, 2023

Stronger Rules Will Stop Criminal Robocallers from Accessing Americans’ Wallets, Says NCLC Senior Attorney in Senate Testimony

October 24, 2023

Consumer Reports: Car Insurance Quote Comparison Websites Save You Time, But Watch for Privacy Pitfalls

August 17, 2023

Digital Library: Strict New Limits on Prerecorded Debt Collection Calls Effective July 20

July 20, 2023

USA Today: ‘Stop scam calls:’ What the federal government is doing to halt illegal robocalls

July 19, 2023

FCC Must Enforce Existing Regulations to Stop the Sale and Transfer of “Consent,” a Driving Force in the Robocall Epidemic

June 6, 2023

Consumers’ Checkbook: Margot Saunders Discusses a New FCC Rule that Requires Phone Companies to Block Some Robotexts

May 11, 2023

Amicus Briefs

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Amicus Brief to 11th Circuit Support FCC’s One-to-One Consent Rule for Prerecorded Telemarketing Calls

July 22, 2024

Amicus Brief in Lindebaum v. Realgy, LLC

February 1, 2021

Amicus Brief in Facebook v. Duguid

October 23, 2020

Barr v. American Association of Political Consultants

September 8, 2020

Amicus Brief in Lamkin v. Portfolio Recovery Associates, LLC

April 17, 2020

Amicus Brief in Barr v. American Association of Political Consultants

March 2, 2020

Amicus Brief in Support of Appellee and Urging Affirmance in Tabitha Evans v. Pennsylvania Higher Education Assistance Agency

April 1, 2019

Amicus Brief in Melanie Glasser v. Hilton Grand Vacations Company

January 24, 2019

Amicus Brief in Midland Funding, LLC v. Johnson

December 1, 2016

Resources for Consumers

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Consumer Resources for Scam Calls and Texts

February 21, 2024

FCC & State Attorneys General Warn Consumers of Increased Risk of Student Loan Debt Scam Robocalls and Robotexts

June 30, 2023

Hanging Up on Robocall Scams

March 5, 2020

Hanging Up on Telemarketing Robocalls

March 5, 2020

Six Top Tips for Consumers to Stop Illegal Robocalls

May 23, 2018

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