Appearing in Marketplace on February 7, 2025, Janet Nguyen talks to NCLC senior attorney Margot Saunders about why consumers still receive unwanted telemarketing robocalls.
The FCC bans spoofing with ill intent, but the agency only has so many resources to handle complaints. Telemarketers will claim they got consent to make their calls. But telemarketers often ask consumers to consent to calls from partner companies without disclosing that these partners can number in the hundreds or even thousands.
Margot Saunders, senior attorney with the National Consumer Law Center.
A new FCC rule passed last year would have required each company to ask for consent to call, Saunders said, but the 11th Circuit Court of Appeals vacated that regulation in late January.
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