Appearing in CNET on June 14, 2024, Faith Foushee interviews NCLC senior attorney Jenifer Bosco for coverage of options provided by utilities to help consumers avoid the dramatic seasonal peaks in bills. “Like with any utility bills, if you don’t pay, you could get disconnected and have your electricity shut off. Budget billing does not…
Read More about CNET: How Budget Billing Makes Your Utility Bills Predictable
Originally airing on NPR Morning Edition on July 4, 2024, Alex Horowitz-Ghazi interviews Carla Sanchez-Adams for a story covering the limited options available to consumers impacted by bank and payment account fraud. “Banks in the U.S. are legally required to help make their customers whole in the case of many unauthorized electronic transfers. But then…
Read More about NPR: After being scammed, one woman tries to get her money back
Originally appearing in American Banker on July 3, 2024, Chi Chi Wu, senior attorney at the National Consumer Law Center’s letter to the editor addresses a claim made by several industry representatives that the spike in complaints and lawsuits against the credit bureaus, as well as the banks and debt collectors that supply them with information,…
Read More about American Banker: Don't blame credit repair for surging consumer complaints
BOSTON – Advocates from the National Consumer Law Center made the following statements in response to the most recent draft of the American Privacy Rights Act (APRA), which removed important civil rights protections and algorithmic auditing provisions. “The new draft of the American Privacy Rights Act (APRA) is unacceptable. It includes highly problematic provisions preempting…
Orders issued by federal district courts in response to requests by Missouri and Kansas temporarily block key improvements to income-driven repayment meant to make federal student loan payment more affordable BOSTON – Last night, federal district courts in Missouri and Kansas introduced tremendous uncertainty into the student loan landscape when each issued separate orders partially…
Appearing in TIME Magazine on June 13, 2024, Alana Semuels interviews NCLC Senior Attorney Carla Sanchez-Adams in coverage of consumer protections for checks and wire transfers, including how long consumer have to report fraudulent transactions. Some bank-account agreements shorten the grace period for reporting fraudulent transactions to 14 days from when your bank statement was…
Read More about TIME: Defrauded? Banks May Not Give Your Money Back
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