Digital Library: Disaster Relief Resources
See free publications from NCLC targeted toward advocates assisting victims of natural disaster.
Newsroom
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Report Examines Severe Consequences of Property Tax Liens and Foreclosures for Owners of Inherited Homes
States Can Take Steps to Prevent Property Tax Foreclosures and Preserve Homeownership and Transfer of Intergenerational Wealth BOSTON – A new report from the National Consumer Law Center (NCLC) looks at the unique issues heirs face when inheriting a home with an overdue property tax bill and the disproportionate impact on Black and Latino wealth…
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New Resources for Frontline Groups Engaged in State Broadband Equity Access and Deployment (BEAD) and Digital Equity Plans
The National Consumer Law Center and the United Church of Christ Media Justice Ministry produced a new State Digital Justice Advocacy Toolkit that contains resources to help frontline groups that are working to provide broadband and communication assistance to incarcerated people, people with disabilities, low-income households, veterans, aging and rural populations, people facing language barriers,…
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Advocates Support CFPB Commitment to Closing Accountability Loopholes for Data Brokers Selling Dossiers on Americans in Secret
CFPB to use its rulemaking authority under the Fair Credit Reporting Act to address rampant harm caused by data brokers.
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Gov. Healey Issues Amendment to Provision that Would Make Communications from Prisons and Jails Free; Now the Legislature Must Act
Massachusetts is poised to become the third state this year and fifth state overall to make prison calls free.
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Op-ed in The Messenger: Extreme Weather Intensifies Need for Stronger Safeguards for Older and Medically Vulnerable
In an editorial appearing in The Messenger on August 8, 2023, Dr. Peter Kahn and Charlie Harak discuss utility shut-off protections for medically vulnerable customers and older adults, for whom access to electricity can be a matter of a life and death.
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ProPublica: Homeowners Trying to Get Out of “We Buy Ugly Houses” Deals Find Little Relief in State, Federal Laws
Originally appearing in ProPublica on August 2, 2023, Anjeanette Damon and Byard Duncan quote Sarah Bolling Mancini in a look at how few jurisdictions have laws or regulations to protect homeowners from aggressive real estate tactics. In particular, homeowners who have never publicly listed their houses for sale should be allowed a quick way out…
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NBC News: Phony bank accounts resurface at Wells Fargo, with a twist
Originally appearing in NBC News on August 4, 2023, Gretchen Morgenson looks at public complaints reporting mysterious accounts being opened in customers names at Wells Fargo and quotes Carla Sanchez-Adams. “If financial institutions are not vetting customers’ identities thoroughly enough or as required under bank secrecy and anti-money laundering laws, then they shouldn’t be opening the…
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The New York Times: Divvy Wants to Make Rent-to-Own Deals Easy. Many Customers Find Them Hard.
Originally appearing in The New York Times on August 1, 2023, Matthew Goldstein covers rent-to-own company Divvy Homes and quotes Sarah Bolling Mancini with references to recent testimony before the U.S. Senate Banking Committee. Divvy’s roughly 50 percent success rate might be better than that of many smaller rent-to-own firms, but that isn’t good enough.…
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Bankshot: Lauren Saunders Discusses Earned Wage Access. Early Payday or Payday Loan?
If you go to work every day, why don’t you get your paycheck immediately? Chana Schoenberger and Kate Fitzgerald at American Banker’s Bankshot podcast look at a new type of payday advance that sprung up in recent years known as earned wage access and talk to NCLC’s Lauren Saunders about who benefits and how when…
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Study: 99% of Consumers Unaware they are Subject to Forced Arbitration
WASHINGTON – A new study confirms that Americans are unaware of how often and to what extent they are stripped of their fundamental rights through prevalent forced arbitration clauses, which are found in the fine print of everyday click-through agreements, terms and conditions and other contracts. Consumers’ lack of understanding points to the need for…
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Digital Library: Strict New Limits on Prerecorded Debt Collection Calls Effective July 20
Effective July 20, 2023, the FCC has placed strict new limits on the number of prerecorded collection calls that a debt collector can send to a consumer’s landline. Importantly, consumers have powerful remedies for violations (statutory damages of $500 to $1500 per call), because the new FCC rule is promulgated under the Telephone Consumer Protection…
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