Banks are aggressively marketing a new form of high cost credit intended to boost their fee income at the expense of the most vulnerable consumers. These products are based on overdraft protection, but are not traditional overdraft lines of credit or the occasional ad hoc practice where a bank will cover a consumer’s bounced check…
This letter lays out how the Commission should efficiently and justly continue to implement the Martha Wright Reed Just and Reasonable Communications Act. The actions the Commission should take include: (1) adopting permanent rate caps on incarcerated people’s communications services (IPCS); (2) collecting data regarding IPCS video costs and other aspects of the marketplace; (3)…
Lara v. Sunrun Inc., et al2484-CV-03201 (Suffolk Cty. Super. Ct. Mass.) This case challenges the fraudulent and deceptive practices of solar company Sunrun Inc., on behalf of a low-income, Spanish-speaking, elder consumer. The case alleges that Sunrun’s installed of faulty solar panels on Mr. Lara’s house and charged him thousands of dollars (and will continue…
The FCC’s December 2023 regulation requiring one-to-one consent for prerecorded telemarketing calls will dramatically reduce these abusive calls in the future. These comments describe how both consumers and small businesses will benefit from this regulation, and they counter the telemarketing industry complaints.
Every state has a set of exemption laws, intended to prevent creditors from pushing families into destitution. This report finds that few states’ exemption laws meet even the most basic standards.
By Public Knowledge, Open Technology Institute at New America, Benton Institute for Broadband and Society and the National Consumer Law Center, on behalf of its low-income clients (WC Docket No. 23-199) Reply comments in response to the Federal Communications Commission’s Notice of Inquiry to refresh the record on fixed and mobile broadband internet service data…
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