Was that call legal? This is a guide to spotting violations of the Telephone Consumer Protection Act. The Telephone Consumer Protection Act (TCPA) prohibits certain annoying, automated calls and telemarketing messages. It allows individuals to sue for up to $1,500 per illegal call or text. Use the guide to answer questions about the calls or…
Arrearage Management Programs (AMPs) are a type of utility affordabilty program that helps households to stay current on their utility bills. This opinion piece from Utility Dive explains why both consumer advocates and utility companies suppport AMPs.
In this letter, 89 organizations representing millions of students, borrowers, workers, veterans, people of color, people with disabilities, and consumers write to sound the alarm on the unprecedented levels of confusion, misinformation, servicing errors, and administrative failures that millions of student loan borrowers are being forced to navigate as implementation of the One Big Beautiful…
In this letter, a coalition of leading national health, environmental and consumer organizations call on the Administration to develop a Data Center Health Protection Pledge and urged Congress to ensure that health costs are addressed alongside electricity costs as it considers how to respond to rapid AI data center growth.
This memo from NCLC, Greater Boston Legal Services, the Low-Income Energy Affordability Network, and the Planning Office for Urban Affairs, registers opposition to Section 139 of S. 3228, an omnibus economic development bill.
Read More about Memo in Opposition to Massachusetts PACE Bill
Maryland utility company, BGE, filed a prepaid service proposal as part of its request for a rate hike. In Direct Testimony NCLC recommends that the PSC reject the proposal. There is also a link to a press release by NCLC’s client, Maryland Office of People’s Counsel.
This amicus brief urges the Massachusetts Supreme Judicial Court to uphold a trial court order requiring an insurance company and its subsidiaries to pay restitution to consumers. The companies represented that their agents were impartial and would find health insurance that best met consumers’ needs. The companies’ agents then quietly slipped low-value products into consumers’…
Read More about Brief of Amici Curiae, Com. of Mass. v. Mega Life Ins. Co.
NCLC submitted comments on the proposed regulations by the Illinois Department of Financial and Professional Regulation under the Buy Now Pay Later Act. The comments support the proposed regulations, which implement the important protections of the BNPL Act and will help ensure that BNPL loans are offered in a fair, safe, transparent and affordable manner.…