Rooftop solar panels and other renewable energy and energy efficiency products hold great potential to help consumers, ideally by lowering household energy burdens while reducing emissions. The solar panel market is growing at a fast pace and increasilgly expanding into low-income communities, communities of color, and disadvantaged communities. As demand grows for rooftop solar panels, consumer advocacy organizations have observed a growing pattern of unfair, deceptive, and abusive business practices from the often intertwined solar panel installers and solar financing companies. Strong consumer protections are needed to prevent deceptive and abusive practices in rooftop solar sales, and to protect consumers if the solar installation does not perform as promised.
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