Robocalls & Texts

Scams

American telephone subscribers receive over 2 billion scam calls and texts every month. These illegal messages trigger significant losses for consumers. Learn about the problems in the telephone system that facilitate these scam calls and texts and what can be done to stop them.

Learn more about NCLC’s work to stop spam and telemarketing robocalls.

Consumer Resources for Scam Calls and Texts

February 21, 2024

What should you say to a scam caller? Nothing! Learn more about identifying and reporting scam calls and texts.

Read More about: Consumer Resources for Scam Calls and Texts
October 24, 2023
June 1, 2022

NCLC Attorney Debates the Best Methods of Stopping Illegal Calls

Margot Saunders joined a Broadband Breakfast Live Online event to debate with industry representatives.

Learn More

Comments & Letters

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FTC Telemarketing Sales Comments to the FTC on Telemarketing Sales Rule (TSR) Inbound Tech Support Calls NPRM

June 17, 2024

What Banks Can Do to Stop Bank Imposter Texts

March 29, 2024

Letter to FCC from National Consumer and Privacy Groups on Importance of Allowing Wireless Providers to Impose CTIA’s Best Practices on Business to Consumer Texts

March 5, 2024

Comments of Seven National Consumer Groups Encouraging the FCC to Act More Aggressively to Stop Scam Texts

February 26, 2024

Coalition Reply Comments to the FCC Regarding New Rules to Prevent SIM Swap and Port-out Fraud

February 13, 2024

Consumer and Privacy Group Comments to FCC Urging the Elimination of Rotating Numbers for Robocalls

December 22, 2023

Comments Urging the FCC to Prohibit the Temporary Rental of Numbers to Reduce Scam and Illegal Telemarketing Calls

June 5, 2023

Consumer Groups to FTC: Stop Impersonation of Government and Business Caller

December 16, 2022

FCC Should Do More to Protect Consumers from Scam Texts

November 10, 2022

Reports

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Scam Robocalls: Telecom Providers Profit

June 1, 2022

Testimony

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Senate Testimony of Margot Saunders Regarding Protecting Americans from Robocalls

October 24, 2023

Testimony of Margot Saunders Regarding “Legislating to Stop the Onslaught of Annoying Robocalls”

April 30, 2019

Testimony Before Senate Commerce Regarding Illegal Robocalls: Calling All to Stop the Scourge

April 11, 2019

Testimony Before Senate Commerce Regarding the Escalating Problem of Unwanted Robocalls and What To Do About It

April 18, 2018

Testimony Before Senate Commerce Regarding the Importance of the Telephone Consumer Protection Act to Safeguard Consumers

May 18, 2016

Press Releases & News

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FTC Expands Telemarketing Rules to Cover Technical Support Scams

December 2, 2024

Communications Daily: Disagreements Continue on Need for Tougher SIM Swapping Rules

February 15, 2024

FCC Must Increase Accountability in Fight to End SIM Swap and Port-Out Fraud

February 13, 2024

Stronger Rules Will Stop Criminal Robocallers from Accessing Americans’ Wallets, Says NCLC Senior Attorney in Senate Testimony

October 24, 2023

USA Today: ‘Stop scam calls:’ What the federal government is doing to halt illegal robocalls

July 19, 2023

Consumers’ Checkbook: Margot Saunders Discusses a New FCC Rule that Requires Phone Companies to Block Some Robotexts

May 11, 2023

FCC Must Do More to Block Unlawful Text Messages

May 8, 2023

Broadband Breakfast: Margot Saunders Debates the Best Methods of Stopping Illegal Calls with Industry Representatives

March 22, 2023

More than a Dozen Consumer and Privacy Groups Urge FCC to Stop Unwanted Text Messages

December 12, 2022

Resources for Consumers

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Seven Top Tips for Consumers to Stop Illegal Robocalls

December 16, 2024

Consumer Resources for Scam Calls and Texts

February 21, 2024

FCC & State Attorneys General Warn Consumers of Increased Risk of Student Loan Debt Scam Robocalls and Robotexts

June 30, 2023

Hanging Up on Robocall Scams

March 5, 2020

Hanging Up on Telemarketing Robocalls

March 5, 2020

FROM THE NCLC DIGITAL LIBRARY

Federal Deception Law

This treatise covers a wide-range topics related to the Telephone Consumer Protection Act, including TCPA challenges, remedies, disclosure requirements, and more.

Read Chapter One

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