Robocalls & Texts

Telemarketing

Over a billion telemarketing calls and texts bombard American telephone lines, invading our privacy, and undermining the value of our telephone network. Much more can be done to reduce these calls.

Learn more about NCLC’s work to stop robocall scams and spam.

After FCC Abandons Popular Telemarketing Rule, Consumers Take Action to Save It 

February 20, 2025

Small business owners and consumer advocates have stepped up to save a popular anti-robocall rule ATLANTA — Yesterday, four small business owners and the National Consumers League asked the U.S. Court of Appeals for the Eleventh Circuit for permission to intervene to request a rehearing after it issued a decision to overturn a Federal Communications…

Read More about: After FCC Abandons Popular Telemarketing Rule, Consumers Take Action to Save It 
July 22, 2024
March 11, 2024

NCLC to FCC: No Oral Consent for Telemarketing Calls

E-Sign prohibits providing the required written consent for telemarketing messages through a telephone call.

Learn More

Comments & Letters

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National Consumer and Privacy Groups Opposition to a Stay of 1-to-1 Consent Regulation

January 22, 2025

Ex Parte Letter Describing Meeting with Income FCC Chair Carr’s Staff About 1 to 1 Consent Regulation

January 9, 2025

Ex Parte to Wireline Bureau on Numbering Policies

March 25, 2024

Consumer Group Comments in Support of Clarifying That a Private Right of Action Exists When Telemarketers Fail to Provide Correct Caller ID

March 22, 2024

Consumer Groups Response to Telemarketers’ Complaints About FCC’s One-to-One Consent Rule

March 11, 2024

Letter to FCC from National Consumer and Privacy Groups on Importance of Allowing Wireless Providers to Impose CTIA’s Best Practices on Business to Consumer Texts

March 5, 2024

Ex Parte Letter to the FCC Regarding Telemarketing Consent

June 14, 2023

Reply Comments to the FCC Regarding Consent for Telemarketing Calls

June 6, 2023

Consumer and Privacy Group Comments to FCC Regarding Consent for Telemarketing Calls

May 8, 2023

Testimony

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Senate Testimony of Margot Saunders Regarding Protecting Americans from Robocalls

October 24, 2023

Testimony of Margot Saunders Regarding “Legislating to Stop the Onslaught of Annoying Robocalls”

April 30, 2019

Testimony Before Senate Commerce Regarding Illegal Robocalls: Calling All to Stop the Scourge

April 11, 2019

Testimony Before Senate Commerce Regarding the Escalating Problem of Unwanted Robocalls and What To Do About It

April 18, 2018

Testimony Before Senate Commerce Regarding the Importance of the Telephone Consumer Protection Act to Safeguard Consumers

May 18, 2016

Press Releases & News

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Consumer, Privacy Groups Request Full Court Rehearing in 11th Circuit Decision to Overturn Telemarketing Rule

March 11, 2025

After FCC Abandons Popular Telemarketing Rule, Consumers Take Action to Save It 

February 20, 2025

Marketplace: Why do you still get unwanted calls from telemarketers? 

February 7, 2025

Consumers Denied Relief from Unwanted Telemarketing Calls After Federal Court Scraps Consent Rule 

January 27, 2025

FTC Expands Telemarketing Rules to Cover Technical Support Scams

December 2, 2024

FCC Rulemaking Will Protect Consumers from Invasive Robocalls

December 13, 2023

Consumer Reports: Car Insurance Quote Comparison Websites Save You Time, But Watch for Privacy Pitfalls

August 17, 2023

FCC Must Enforce Existing Regulations to Stop the Sale and Transfer of “Consent,” a Driving Force in the Robocall Epidemic

June 6, 2023

Supreme Court Deals Blow to Protections Against Robocalls; Advocates Urge Congress to Act to Prevent a Tsunami of Unwanted Calls and Texts to Cellphones

April 1, 2021

Resources for Consumers

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Seven Top Tips for Consumers to Stop Illegal Robocalls

December 16, 2024

Consumer Resources for Scam Calls and Texts

February 21, 2024

FCC & State Attorneys General Warn Consumers of Increased Risk of Student Loan Debt Scam Robocalls and Robotexts

June 30, 2023

Hanging Up on Robocall Scams

March 5, 2020

Hanging Up on Telemarketing Robocalls

March 5, 2020

FROM THE NCLC DIGITAL LIBRARY

Federal Deception Law

This treatise covers a wide-range topics related to the Telephone Consumer Protection Act, including TCPA challenges, remedies, disclosure requirements, and more.

Read Chapter One

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